Shipping policy
Our estimated delivery time is 8–22 working days, including order preparation and shipping.
Many orders may arrive sooner than the estimated timeframe. However, delivery times can vary depending on the destination country, customs clearance and local shipping conditions. International orders may take longer.
Please note that all delivery timeframes are estimates and are not guaranteed.
International Shipping & Costs
We ship internationally to selected countries. Available destinations and shipping costs are displayed at checkout.
Shipping costs vary depending on your location and the items ordered.
Order Tracking
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information, where available. Please allow some time for tracking updates to appear.
Shipping Delays
Occasional delays may occur due to customs clearance, public holidays, weather conditions or courier disruptions.
If your order is delayed, please contact us so we can investigate and assist you. Your statutory rights remain unaffected.
Incorrect Shipping Information
Please double-check your delivery details before placing an order. If you notice a mistake, contact us as soon as possible so we can try to correct it before dispatch.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us promptly. For damaged items, photographs can help us investigate the issue.
We'll work to resolve the problem in accordance with your consumer rights.